CSIX Training Academy

Building the Next Generation of Aviation Professionals

At CSIX Caribbean Solutions, we believe knowledge is the runway to success. Our Aviation Training Academy delivers practical, industry-aligned programs designed to prepare staff, students, and organizations for today’s aviation challenges and tomorrow’s opportunities.

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Our Training Services:

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Passenger Service & Customer Care

• Passenger Handling 101 (check-in, boarding, transfers, baggage services).

• Customer Service Excellence – conflict resolution, complaint handling, and service recovery.

• Disruption Management Training – handling delays, cancellations, and irregular operations.

• Cultural Sensitivity in Aviation – serving diverse passengers in multicultural hubs.
   

Aviation Security Training

• Aviation Security Awareness

• Aviation Security Course - Initial & Recurrent (AVSEC staff only) 

• Emergency & Crisis Management 

• Cybersecurity Awareness for Aviation Staff.
   

Safety & Compliance Training

• SMS (Safety Management System) Training - Initial & Recurrent

• Human Factors in Aviation Safety

• Stress & Fatigue Risk Management (FRM)

• Airside Safety & Ramp Operations.

• Compliance & Audit Readiness Workshops.

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Other Training

• Leadership & Management Skills in Aviation

• Emotional Intelligence in the Workspace

• Time Management & Productivity

• Strategic-Thinking & Problem Solving

• Effective Communication Skills

• Conflict Resolution

• Ethics & Professional Integrity 

• Work-Life Balance Strategies 

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With CSIX Aviation Training Institute, you don’t just learn aviation — you gain the skills, confidence, and connections to build a lasting career.

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